Common Questions

How do I contact liveedit?
In This Article: Hours Billing Support Appointments Hours Our US-based support team is available between 8:00 AM to 5:00 PM Central Time (US) Monda...
Can I translate my website between multiple languages?
Our editor and any default content provided with our design templates are only available in English. Through Text Element and any other tool to add content,...
Custom Coding FAQ
Can I place third-party widgets, iFrames, or plugins on my website? If you are using a third-party service not yet integrated with our platform, s...
Undefined Error
What Causes the Error? The "Undefined" error occurs after the system has automatically logged you out due to a long period of inactivity.  Upo...
Design Template Coding
The Templates section within the Dashboard section of your Liveedit website is where you can adjust the coding of your Design Template. In ...
Why is my website down?
In This Article: Is the liveedit platform down? My website is not coming up when visiting my custom domain.  I'm seeing a "Something's wr...
Supported Web Browsers
Websites powered by Liveedit are supported up to the last three major releases of the following browsers: Google Chrome Safari Mozilla Firefox Mi...
Website Load Times
What can cause a website to load slowly? Here are some common factors that can cause the overall load times of your website to increase. Interne...
Why are my changes not saving? (Browser Caching)
When you visit a website, your browser will store bits of data (images, text, styling, etc) about it on your browser. This helps improve the overall load ti...
GDPR (General Data Protection Regulation)
What is the GDPR?  The General Data Protection Regulation is a set of regulations in the European Union on data protection and privacy for all individuals ...
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