In This Article:
Hours
Our US-based support team is available between 8:00 AM to 5:00 PM Central Time (US) Monday through Friday.
Please Note: We are closed Saturday/Sunday and for all US Holidays.
Sales
If you are interested in custom design work, please contact our Sales team by emailing sales@liveeditplatform.com.
Billing
If you have any questions regarding your monthly subscription payments, please contact our Billing team by emailing billing@liveeditplatform.com.
Support
The best way to reach our support team is by Submitting a Ticket. Once submitted, you will receive an automated email acknowledging that we have received your request and provide you with a ticket number. Our team will then review your request and respond back as soon as we can.
Please Note: We do not currently offer phone or chat support.
Appointments
We offer both Support and Design appointments that are held over Zoom to connect one-on-one with a member of our team. To learn more, please click on the respective links below: