Business Hours

Our U.S.-based team is available Monday through Friday, 8:00 AM to 5:00 PM Central Time. We’re closed on weekends and U.S. holidays.


Need help? Submit a ticket.

Submitting a ticket is the best way to reach our support team. We don’t offer phone or chat support, so tickets help us keep track of every request and get it to the right person. Once you submit, you’ll get an automated confirmation email with your ticket number, and our team will reply as soon as possible during business hours.

Submit a Ticket


Billing Questions

For questions about your monthly subscription, email billing@liveeditplatform.com.


Paid Support Appointments

Prefer to talk with someone live? We offer paid one-on-one screen-share sessions with our support team. Learn more or schedule a session.