Our U.S.-based team is available Monday through Friday, from 8:00 AM to 5:00 PM Central Time. We are closed on weekends and all U.S. holidays.


Billing:

If you have questions about your monthly subscription or account status, please contact our Billing team at billing@liveeditplatform.com.


Support:

  • Submit a Ticket
    The best way to contact our support team is to submit a ticket. Once submitted, you’ll receive an automated confirmation email with your ticket number. Our team will review your request and respond as soon as possible during business hours.

  • Support Appointments
    We offer one-on-one Zoom appointments with a member of our support team. To learn more or to schedule a session, please Click Here.

  • We do not currently offer phone or chat support.