Need help? Submit a ticket.
Submitting a support ticket is the fastest way to reach us. Tickets go directly to our team’s queue, so nothing gets lost and we can start working on your issue right away. Including screenshots and details up front helps us find a solution faster.
Once you submit, you’ll get an automated confirmation email with your ticket number. Our team will reply as soon as possible during business hours.
Business Hours
Our U.S.-based team is available Monday through Friday, 8:00 AM to 5:00 PM Central Time. We’re closed on weekends and all U.S. holidays. We don’t currently offer phone or chat support, so tickets are the best way to get in touch.
Billing Questions
For questions about your monthly subscription, email billing@liveeditplatform.com.
Paid Support Appointments
We offer paid one-on-one screen-share sessions with our support team. Learn more or schedule a session.