In This Article:
Options:
- $20 for a 20-Minute Support Appointment
- $40 for a 50-Minute Support Appointment
Please Note:
- Support appointments are non-refundable.
- Timeslots only go out 2 weeks in advance.
What's Covered:
- Work one-on-one with a member of our US-based Support team over Zoom.
- Provide an overview of the available features and tools of liveedit
- Walk you through how to make a specific edit, such as changing out text or an image.
- Help launch your website.
- Troubleshoot any technical issues you may be experiencing.
What's Not Covered:
- Updating Billing information.
- Photoshop Images.
- Make changes to the design template that would require CSS/Javascript coding.
- Search-Engine-Optimization (SEO) work such as keyword research and optimization.
How to connect after booking a time:
- Once you've booked a time, a confirmation email with Zoom meeting information will be sent to your inbox.
- Please double-check your junk/spam folder if you don't see the confirmation email right away.
- We recommend joining Zoom from your computer instead of your phone in order to share screens.
- If you need to reschedule your booked time, please use the reschedule button within the Confirmation Email.
How to Book
In the calendar below, please select a Duration and then a Time Zone. Once select, please pick a Date/Time.