In This Article: 

What We Can Help With & What’s Outside Our Scope:

  • What We Can Help With:
    • One-on-one Zoom support with a U.S.-based team member
    • Platform feature and tool overviews
    • Step-by-step guidance on editing text, images, and more
    • Help connecting a domain and launching your site
    • Troubleshooting technical issues

  • What Falls Outside Our Scope:  
    • Updating billing info or reactivating canceled accounts (Submit a Ticket for assistance)
    • Creating or editing images in Photoshop
    • Making coding changes in your design template
    • Setting up Google/Facebook Ads or configuring Google Analytics/Tag Manager.


Cost

  • 20-Minute Session: $20 US
  • 50-Minute Session: $40 US

Please Note:
  • All appointments are non-refundable.
  • Time slots are released up to 2 weeks in advance.
  • Appointments are only avaliable to existing and active customers. If you had a past website account that is no longer active, please submit a ticket.


Connecting to Your Appointment

  • A confirmation email with your Zoom Meeting Link will be sent after booking a time. Please make sure to check your junk/spam folder if it’s not in your inbox.
  • Please connect from a computer to utilize screen sharing. 
  • You may reschedule up to 1 hour before your appointment using the reschedule button in your confirmation email.


Book a Time

(Having issues booking? Click Here to book.)