In This Article: 


  1. $20 for a 20-Minute Support Appointment
  2. $40 for a 50-Minute Support Appointment
Please Note:
  • Appointments are non-refundable. 
  • Timeslots only go out 2 weeks in advance.
  • Appointments are held over Zoom.

What's Covered: 

  • Work one-on-one with a member of our US-based Support team over Zoom.
  • Provide an overview of the available features and tools of liveedit.
  • Walk you through how to make an edit, such as changing out text or an image.
  • How to connect a domain and launch your website. 
  • Troubleshoot any technical issues you may be experiencing. 

What's Not Covered:

  • Updating Billing information.
  • Photoshop Images.
  • Coding (CSS/Javascript) changes to your design template.
  • Add content (text, images, video, etc) on your behalf. Please book a Design Appointment instead.
  • Search-Engine-Optimization (SEO) work such as keyword research or setting up Analytics/Tag Manager tracking Events.

How to connect after booking a time:

  • Appointments are held over Zoom.
  • Our team will not call you directly.
  • A confirmation email with a Zoom meeting link is sent to your inbox after booking a time.
  • If you don't see the confirmation email right away, please double-check your junk/spam folder.
  • We recommend joining Zoom from your computer instead of your phone to utilize screen sharing.
  • If you need to reschedule, please use the reschedule button within the confirmation email. Note, you may reschedule up to 1 hour before your scheduled time.

Book A Time: