In This Article: 


Options:

  1. $20 for a 20-Minute Support Appointment
  2. $40 for a 50-Minute Support Appointment
Please Note:
  • Appointments are non-refundable. 
  • Timeslots only go out 2 weeks in advance.
  • Appointments are held over Zoom.


What's Covered: 

  • Work one-on-one with a member of our US-based Support team over Zoom.
  • Provide an overview of the available features and tools of liveedit.
  • Walk you through how to make an edit, such as changing out text or an image.
  • How to connect a domain and launch your website. 
  • Troubleshoot any technical issues you may be experiencing. 


What's Not Covered:

  • Add content (text, images, video, etc) on your behalf. Please book a Design Appointment instead.
  • Updating Billing information.
  • Photoshop Images.
  • Coding changes to your Design Template.
  • Google or Facebook  Ads Setup
  • Search-engine-optimization (SEO) work such as keyword research and optimization.
  • Setting up features within Google Analytics or Tag Manager.


How to connect after booking a time:

  • Appointments are held over Zoom.
  • Our team will not call you directly.
  • A confirmation email with a Zoom meeting link is sent to your inbox after booking a time.
  • If you don't see the confirmation email right away, please double-check your junk/spam folder.
  • We recommend joining Zoom from your computer instead of your phone to utilize screen sharing.
  • If you need to reschedule, please use the reschedule button within the confirmation email. Note, you may reschedule up to 1 hour before your scheduled time.



Book A Time:

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