In This Article: 

Support Appointment Options:

  • $20.00 US – 20-minute session
  • $40.00 US – 50-minute session

Please Note:
  • All appointments are non-refundable.
  • Time slots are released up to 2 weeks in advance.
  • Sessions are conducted via Zoom.


What We Can Help With & What’s Outside Our Scope:

  • How We Can Assist You: 
    • One-on-one support with a U.S.-based Support Team member via Zoom.
    • Overview of features and tools.
    • Step-by-step guidance on making edits, such as updating text or images.
    • Assistance with connecting a domain and launching your website.
    • Troubleshooting technical issues
  • What's Not Included:  
    • Updating billing information.
    • Editing images in Photoshop.
    • Make coding changes to your design template.
    • Setting up Google/Facebook Ads, SEO Optimization, and Configuring Google Analytics/Tag Manager.


Connecting to Your Appointment:

  • Zoom Link: A confirmation email with your Zoom meeting link will be sent after booking. Please make sure to check your junk/spam folder if it’s not in your inbox.
  • For Screen Sharing: We recommend using a computer rather than a phone/tablet.
  • Rescheduling: You may reschedule up to 1 hour before your appointment using the reschedule button in your confirmation email. 

Book A Time:

(Having issues booking, Click Here to book instead.)