In This Article: 

Options:

  1. $20 for a 20-Minute Support Appointment
  2. $40 for a 50-Minute Support Appointment
Please Note:
  • Support appointments are non-refundable.
  • Timeslots only go out 2 weeks in advance.


What's Covered: 

  • Work one-on-one with a member of our US-based Support team over Zoom.
  • Provide an overview of the available features and tools of liveedit
  • Walk you through how to make an edit, such as changing out text or an image.
  • Help launch your website. 
  • Troubleshoot any technical issues you may be experiencing. 


What's Not Covered:

  • Updating Billing information.
  • Photoshop Images.
  • Make changes to the design template that would require CSS/Javascript coding.
  • Add content (text, images, video, etc) for you. Please book a Design Appointment instead.
  • Search-Engine-Optimization (SEO) work such as keyword research and optimization.


How to connect after booking a time:

  • Once you've booked a time, a confirmation email with a Zoom meeting link will be sent to your inbox.
  • If you don't see the confirmation email right away, please double-check your junk/spam folder 
  • We recommend joining Zoom from your computer instead of your phone in order to utilize screen sharing.
  • If you need to reschedule, please use the reschedule button within the confirmation email.



How to Book

In the calendar below, please select a Duration and then a Time Zone. Once selected, please pick a Date/Time.