Common Mindbody Questions

Schedule - Why is my class not appearing?
If a class is not appearing through a placed Mindbody Schedule Element, please check the following: 1) In your Mindbody account, double-check that t...
Schedule - How to remove last names
To remove last names from displaying on your schedule you will need to add some code to your site template as currently the ability to hide last names is ...
Schedule - How to turn on room and location information.
If you are utilizing different rooms or locations at your studio, you can display this information directly on the MINDBODY Schedule Element.  ...
Schedule - How to remove or turn on the open class spaces text under the 'Sign Up' button.
There is an option under the 'Manager Tools' of MINDBODY Business Mode that allows this you to turn off or on the MINDBODY Consumer Mode optio...
Enrollments - Why is my enrollment not appearing?
If an enrollment is not appearing through a placed MINDBODY Enrollments Element, please check the following items: Make sure the enrollment is set ...
Appointments - What are Bold Times?
Bold Times are a MINDBODY Business Mode setting used to control what times clients can book appointments for. To learn more about uti...
Appointments - What to do if appointment time slots are not appearing.
No search results are found or my time slots are not appearing? If no search results appear, here are a few things to consider: Lower the Search ...
Mindbody Checkout
Our Mindbody integration includes an integrated checkout page to display all your available products from Mindbody.  In This Article: Accessing the in...
Uploading and Managing Documents in MINDBODY
To enable documents in MINDBODY... Login to your MINDBODY account using a staff or owner credentials. Navigate to Manager Tools - Settings - General Se...
MINDBODY Smart Lists in Email Marketing
Please Note: There is currently a known bug with our Mindbody Smart Lists that causes some clients to not get pulled over from Mindbody. We recommend import...
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