Cloudflare Migration Deadline: Both Phase 1 and Phase2 must be completed by July 31st, 2026.

In This Article:

Why is Liveedit migrating to Cloudflare?

At liveedit, we're committed to continuously improving the security and performance of our platform. As part of this effort, we're moving our hosting infrastructure to Cloudflare, a leading cloud-based security and performance provider.

It's important to note that this is a change to how your site is hosted with our platform, not to your website content itself. Your site's design, content, and functionality will all stay the same. You won't need to do anything differently, and your visitors won't notice any difference, aside from a faster, more secure experience behind the scenes.


What do I need to do to migrate my domain?

To ensure a smooth transition, the migration will be completed in two separate phases, both of which involve updating DNS records through your domain provider. 


We recommend reaching out to your domain provider's support team directly, and they can help add the required records on your behalf for each phase. 


  • Phase 1 - Domain Validation 
    To validate your site with our new Cloudflare hosting, you'll need to add two DNS records (TXT and CNAME) in your domain provider settings. These record details were sent to you via email from our team. If you can't locate the email or need it resent, please submit a ticket.

  • Phase 2 -Connecting to Cloudflare
    Once Phase 1 is complete, instructions for Phase 2 will be sent to you via email. This step involves adding two new A records, updating your existing "www" CNAME record, and removing an older liveedit A record.


Migration Deadline

Both Phase 1 and Phase 2 must be completed by July 31st, 2026. If you do not complete this migration, your website will no longer be accessible from your domain.


FAQs

Can I complete Phase 1 and 2 at the same time?

No. Phase 1 requires a few business days for the records to be seen and validated within our platform. Phase 2 records must be added afterward to avoid downtime.

Will there be any downtime after I update my DNS records in Phase 1 or 2?
No downtime is anticipated for Phase 1 or 2 when updating your DNS records.


What happens if I don't migrate? 

Your domain will no longer be connected to your liveedit website. However, your liveedit website will still be accessible from your built-in liveedit URL.


Will my monthly subscription cost change?

Our monthly subscription cost will not be changing at this time. 


I have multiple domains, do I enter the same records?

Phase 1 requires you to add unique DNS records for each domain to validate. Our team will send you details for each domain connected. 


What happens to my SSL certificate? 

SSL certificates are automatically set up for all domains connected to our Cloudflare hosting.


I have a new domain I wish to connect. What do I do first?

Please submit a ticket, and our team will provide the necessary next steps.


Can liveedit make these changes for me?

Liveedit doesn't host domain names, so we're unable to change DNS records directly. We recommend first reaching out to your domain provider's support team, and they can make the change on your behalf.

If you're having a hard time getting help from your domain provider, we do offer scheduled Zoom appointments. During the meeting, you will need to have access to your Domain Provider account, and we can walk you through how to add the records. We will not be able to add records for you.

Please Note: Before booking, please make sure you are able to log into your domain provider account. You'll need to be logged in during the session so we can walk you through adding the required DNS records.


Appointment Details:

  • Free 20-minute appointment. 
  • Time slots are released up to 2 weeks in advance.
  • Evening and weekend appointments are not available.
  • Please join from a computer to utilize Zoom Screen Share options.
  • Please have access to your Domain Provider account before booking.