In This Article:

Do I need to purchase website hosting?

Nope! Our subscription plans include website hosting with unlimited traffic and bandwidth.  


Why do I have a built-in domain?

Your website comes with a built-in domain (e.g., example.liveeditaurora.com) that allows you to build your website before going live and is used by our team to identify your account. This URL is not intended to be the one you share with clients or on social media. We recommend connecting your own domain as it helps build brand awareness and optimize your website’s Search Engine Optimization (SEO).  

 

Please Note:

  • We do not recommend sharing or promoting this URL on marketing materials, such as business cards.
  • Your built-in domain will not get indexed by search engines to appear in search results.
  • Your built-in domain can not be modified.  


Do I need to purchase a domain?

You will need your domain to launch your website. You can purchase a domain name from a domain provider such as GoDaddy. To learn more, please see our guides here:

Do you offer email hosting?

No. We recommend going through the same company you purchased your domain name from, as they often offer affordable email hosting. You could also try out Microsoft 365 or Google Workspace.


Can I switch subscriptions?

Yes. Please contact our team at billing@liveeditplatform.com for assistance. 


Can I sign up for the trial if I already have a liveedit website from IIN?

Yes. To learn more, please see our guide here: Signing Up for an IINSite as a Legacy IIN Customer.


What happens when the trial ends?

After the complimentary trial period, you will be automatically charged for the subscription plan you purchased at the time of your account creation. Please note that our subscriptions are month-to-month.