To launch and connect a domain name to your website, please complete our two part launch process. 


Step 1) Update DNS records with your Domain Provider

Submit A Ticket with your domain name, and our team will provide you with unique DNS records to add.


Step 2) Add the domain to your liveedit website

  1. Log in to your Liveedit website, then click on the Account Settings tab located within the liveedit toolbar.
  2. Click on the Domains tab.
  3. Under the Add A Domain section, type in your root domain then click Connect.
  4. Click on the Star () icon next to your root domain so it appears filled in (). This will set the domain as your primary domain. 

  5. Under the Add A Domain section, type in your www subdomain then click Connect.


  6. Click on the small Edit icon () to the right of the www subdomain and then type in your root domain into the Redirect To field then click Update. This will redirect your www subdomain to your root domain and ensures search engines only index your website under your primary domain.

  7. If you see a checkmark under the DNS column of your domain, it indicates your domain is successfully connected to your website. If you see a question mark, it indicates the A Record of your domain is not pointed over yet.


FAQ

Why do I still see my built-in URL?

Your website includes a built-in URL (example.liveeditaurora.com) that is used by our team to identify your account. When visitors access your website from your connect domain, they will not see your liveedit URL.


Can I still edit my website after going live?

Absolutely! Once your website is live under your domain, you can continue to log in and edit at any time.


Why is my website still not live after updating DNS records?

It can take upwards of 24-48 hours for DNS changes to propagate and go into effect. If it's been longer than 48 hours, please submit a ticket.


Can I connect multiple domains I've purchased?

Yes! Please see our additional guide here: Pointing Multiple Domains to One Website. 


What is a Name Server and why is my domain provider requesting one?

Name Servers indicate where your domain is hosted. We do not require you to change this and recommend keeping it with your domain provider.