If you have not purchased a domain name yet, we recommend purchasing one through GoDaddy. 
(GoDaddy is an affiliate link.)

To launch your Liveedit website under your own domain name, please complete the following two steps:

Step 1) Update DNS records with your Domain Provider

Contact your domain provider's support line and request that they make the following two DNS record changes:

  1. Create an A Record for your Root Domain that points to liveedit's IP address of 161.47.102.211
    • In most domain providers, you can enter @ within the Name/Host field to indicate your Root Domain.
    • If you already have an existing A Record, please update it to point to our IP address instead of creating a new A Record.

  2. Create a CNAME Record for your www Subdomain that points back to your Root Domain.
    • In most domain providers, you can add @ to the Data/Value field to indicate your Root Domain but yours may require you to type out your full Root Domain.

Example:

We purchased the domain liveedithelp.com from GoDaddy and here is how both the set A and CNAME Records appear. Please note that when we set the CNAME Record, we added @ to the Data field but once saved, the full Root Domain appeared.


Please Note:  
  • Make sure your A Record is only set to point to our IP address. If you have mulitple A Records, visitors will not be able to access your website.
  • Do not forward your domain to your built-in ".liveeditaurora.com" URL.
  • It can take upwards of 24-48 hours for DNS changes to propagate and go into effect.
  • We do not require you to change your Name Servers or any other DNS records to go live. Just the above A and CNAME Records.


GoDaddy Guides:

Step 2) Add the domain to your liveedit website

  1. Log into your Liveedit website then click on the Account Settings tab located within the liveedit toolbar.
  2. Click on the Domains tab.
  3. Under the Add A Domain section, type in your root domain then click Connect.
  4. Click on the Star () icon next to your root domain so it appears filled in (). This will set the domain as your primary domain. 

  5. Under the Add A Domain section, type in your www subdomain then click Connect.


  6. Click on the small Edit icon () to the right of the www subdomain and then type in your root domain into the Redirect To field then click Update. This will redirect your www subdomain to your root domain and ensures search engines only index your website under your primary domain.

  7. If you see a checkmark under the DNS column of your domain, it indicates your domain is successfully connected to your website. If you see a question mark, it indicates the A Record of your domain is not pointed over yet.


FAQ

Why do I still see my built-in URL?

Your website includes a built-in URL (example.liveeditaurora.com) that is used by our team to identify your account. When visitors access your website from your connect domain, they will not see your liveedit URL.


Can I still edit my website after going live?

Absolutely! Once your website is live under your domain, you can continue to log in and edit at any time.


Why is my website still not live after updating DNS records?

It can take upwards of 24-48 hours for DNS changes to propagate and go into effect. If it's been longer than 48 hours, please submit a ticket.


Can I connect multiple domains I've purchased?

Yes! Please see our additional guide here: Pointing Multiple Domains to One Website. 


What is a Name Server and why is my domain provider requesting one?

Name Servers indicate where your domain is hosted. We do not require you to change this and recommend keeping it with your domain provider.